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| Name: otrs | Distribution: openSUSE 12.2 |
| Version: 3.1.9 | Vendor: openSUSE |
| Release: 20.4.1 | Build date: Mon Aug 27 08:57:39 2012 |
| Group: Productivity/Networking/Email/Utilities | Build host: build33 |
| Size: 59316049 | Source RPM: otrs-3.1.9-20.4.1.src.rpm |
| Packager: http://bugs.opensuse.org | |
| Url: http://otrs.org/ | |
| Summary: The Open Ticket Request System | |
OTRS is an Open source Ticket Request System with many features to manage customer telephone calls and e-mails. It is distributed under the GNU AFFERO General Public License (AGPL) and tested on Linux, Solaris, AIX, Windows, FreeBSD, OpenBSD and Mac OS 10.x. Do you receive many e-mails and want to answer them with a team of agents? You're going to love OTRS! Feature list: see README Authors list: see CREDITS
AGPL-3.0
* Wed Aug 22 2012 chris@computersalat.de
- fix for bnc#776966 (CVE-2012-2582)
* OSA-2012-1, http://otrs.org/advisory/
- update to 3.1.9
- update OTRS::ITSM to 3.1.6
* Mon Jun 11 2012 chris@computersalat.de
- cleanup source, spec
* - remove 'permissions' stuff
- fix changes file
* Tue Jun 05 2012 chris@computersalat.de
- update to 3.1.6
* Bug#8495 - Generic Agent TicketAction single value attributes
should not let multiple selection.
* Bug#8378 - Validation fails if the ID of the element contains a
dot (.) or a colon (:).
* Bug#7532 - 'Field is required' message should be removed in RTE if
content is added.
* Bug#8514 - Long words in description break rendering of SysConfig
items.
* Bug#8537 - DynamicField caching issue.
* Bug#8482 - Responsible of a ticket without responsible permission.
* Bug#8485 - CustomerUser validation fails in GI Ticket Operations
if there is no ValidID in the mapping.
* Bug#8529 - Fixed print to STDERR in ReferenceData.pm.
* Bug#8427 - Dynamic Field Type Multiselect not shown in Notification
(event).
* Bug#8189 - AgentTicketCompose: Pressing "Enter" will delete
Attachment.
* Bug#7844 - Escalation Event does not respect service calendar of
ticket/queue.
* Bug#8228 - Ticket::Frontend::AgentTicketNote###StateDefault
doesn't work.
* Bug#8519 - Kernel::System::TicketSearch->TicketSearch() doesn't
properly handle array references in SortBy parameter
* Bug#7519 - AJAX-reload of SMIME-fields did not work properly.
* Bug#8518 - Crypt on multiple recipients error replaces Crypt
selection.
* Bug#8164 - Internal articles are visible within customer ticket
overview.
* Bug#8506 - Customer email link won't open in popup as expected.
* Bug#7844 - Escalation Event does not respect service calendar of
ticket/queue.
* Bug#8498 - OpenSSL 1.0.0 does not get the stored SMIME
certificates when -CApath is used in the command.
* Bug#8337 - Parentheses in user last_name / first_name are not
sanitized.
* Bug#8467 - Reply to an e-mail address with ' not possible.
* Bug#8352 - Wrong substitution regex in HTMLUtils.pm->ToAscii.
* Bug#8401 - DynamicField Update doesn't update the
X-OTRS-DynamicField-XXX Fields in Postmaster Filters.
* Bug#5746 - Using PerlEx you have to restart IIS each time a setting
is changed in SysConfig.
* Bug#8452 - Dynamic Field Date/Time not working when server runs on
UTC.
- The detailed ChangeLog can be found at:
http://source.otrs.org/viewvc.cgi/otrs/CHANGES?revision=1.2260.2.47&view=markup.
- Update ITSM to 3.1.4:
* Bug#8479 - Change and workorder notification records are not
deleted during module uninstallation.
* Bug#8484 - Can't create cache for Change Management Toolbar
Modules on win32 platform.
* Bug#8453 - Saved time in ITSMChangeManagement screens adds UTC
offset.
* Bug#8487 - Usage of event.stopPropagation() causes javascript
error in IE8.
* Bug#8488 - Change search should require at least one search
parameter.
* Bug#8507nbsp;- Font size is ignored for text if input is made in
certain order.
* Bug#8515 - Search icon shows the ticket search instead of the
change search when the current screen is the workorder zoom.
* Bug#8521 - Back-Link in Workorder-Zoom returns to the previous
page, but does not reload the page
(the page comes from the browser cache).
* Bug#8538 - AgentTicketZoom does not show "Review Required" Field.
* Wed May 16 2012 chris@computersalat.de
- fix itsm sources
* dos2unix INSTALL-3.1.ITSM
* readd packages30
* readd packages31/*3.1.{1,2}.opm
- fix itsm deps
- remove/disable permissions file stuff
- exclude bin/otrs.SetPermissions.pl
- fix perl deps
* use module names, not pkg names
* Wed May 16 2012 alexandre@exatati.com.br
- Update to 3.1.5:
- Updated Hungarian translation, thanks to Csaba Nemeth!
- Added possibility to specify a cache type for selective cache
cleaning in bin/otrs.DeleteCache.
- Added possibility to define ACL rules by user role.
- Bug#8466 - On Win32 GenericInterface does not return results
properly.
- Bug#8465 - Can't create cache for web service debug log on Win32
platforms.
- Bug#7919 - Translation of ticket states in CSV Export of
CustomerTicketSearch.
- Bug#8461 - CustomerTicketSearch doesn't use ticket ACL rules.
- Bug#7877 - SMIME emails don't get parsed properly (follow-up
fix).
- Bug#8446 - Dynamic Field type TextArea missing > 3800 characters
validation.
- Bug#8447 - Checkbox Dynamic Field is incorrectly calculated in
statistics.
- Bug#8328 - Statistics ignores any restrictions on dynamic fields.
- Bug#8439 - AgentTicketForward: ticket not unlocked after selecting
a close state.
- Bug#7168 - Ticket Overview Control Row can only be one line high.
- Bug#8437 - Dynamic Field order duplicated when change the order
of a field.
- Bug#8409 - Deselecting 'select all' in queue view does not work.
- Bug#8424 - Ticket articles of large tickets cannot be opened.
- Bug#8415 - Setting Ticket::Responsible ignored by AgentTicketActionCommon.
- Bug#8288 - Autocomplete search results show up in Times font when
using Internet Explorer.
- Bug#8414 - ACL for AgentTicketCustomer in AgentTicketZoom doesn't
affect CustomerID link in ticket information.
- Updated CKEditor to version 3.6.3, fixing several bugs.
- Bug#8369 - Incorrect handling of Ticket ACL in AJAX Updates.
- Update ITSM to 3.1.3:
- Added Portuguese translations for Portugal, thanks to Rui
Francisco!
- Small performance improvement when creating a change from a
template.
- Bug# 8261 - Bad performance when moving timeslot in
AgentITSMChangeTimeSlot.
- Bug# 8265 - Error in ITSM Incident Problem Management statistics.
- Bug# 8302 - CI class names are not translated in
AgentITSMConfigItemAdd.dtl
- Bug# 8303 - Wrong charset for cs_ITSMTicket.pm
- Bug# 8293 - Cannot delete change search profile.
- Bug# 8362 - Change-Delete menu link is visible for other
group members than itsm-change-manager.
- Bug# 8366 - Number of SQL statements could be decreased when
deleting a change.
- Bug# 8386 - Change Mangement Toolbar Modules could use caching
to reduce the number of SQL statements.
- Bug# 8396 - Dynamic Field creation problem on migrated framework.
- Bug# 8305 - Possible SQL injection problem in change search.
* Tue Apr 24 2012 chris@computersalat.de
- update to 3.1.4
* Bug#8284 - The text "Cc: (xx@mail.com) added database email!" is confusing.
* Bug#8392 - DynamicFieldAdd returns wrong value.
* Bug#8387 - UseSyncBackend configuration does not conform to OTRS style.
* Bug#8367 - Customer entry not marked as mandatory.
* Bug#8348 - Wrong pop-up close behavior when no URL is given and SessionUseCookie is set to No.
* Bug#8346 - Incoming phone calls trigger NewTicket notification, even for existing tickets.
* Bug#8353 - Small typo in print CSS.
* Bug#8370 - AgentTicketForward does not set pending date for pending states.
* Bug#8368 - Personal queues update is not reflected in UI.
* Bug#8363 - SOAP Transport can't send a value '0'.
* Bug#8356 - ACLs for DynamicFields does not work on AgentTicketSearch.
* Bug#8336 - otrs.ExportStatsToOPM.pl broken.
* Bug#8349 - Caching breaks Admin frontend.
* Bug#7877 - SMIME emails don't get parsed properly.
* Disabled error message in RemoveSessionID().
* Repaired broken cache handling in DynamicFieldList().
- The detailed ChangeLog can be found at:
http://source.otrs.org/viewvc.cgi/otrs/CHANGES?revision=1.2254&view=markup.
* for more info please see release-notes
http://www.otrs.com/open-source/community-news/releases-notes/\
release-notes-otrs-help-desk-314/
- rework permissions
* otrs_root/otrs/var/log (660,otrs,www,2775)
* otrs_root/otrs/bin (750,root,www,755)
- rework README files
* add some usefull mysql info
- fix init
* on 'start', start scheduler if not already running
- add missing bin_files
* otrs.DeleteSessionIDs.pl, otrs.UnlockTickets.pl
- fix sysconfig file
* do not use (hostname -f)
* Wed Apr 04 2012 chris@computersalat.de
- update to 3.1.3
* Bug#8343 - Configuration of additional modules can be lost during
upgrade.
* Renamed form id in AgentLinkObject.dtl to make sure it doesn't
interfere with wrong CSS.
* Bug#8333 - Type option '-' should not be available in
ActionTicketCommon screens.
* Bug#8331 - Unable to delete ticket with > 1000 articles on Oracle
database.
* Bug#8335 - Cache keys are not always properly constructed.
* Dynamic fields and associated values can now be deleted in the
admin area.
* Do not show the empty item in dynamic field search fields.
* Fixed an issue where DBUpdate-to-3.1.pl would die because of
certain free text or free time configuration settings.
* Bug#8334 migration fails if FreeTime fields are not in use.
* Bug#8320 - IMAP FLAGS (\Seen \Recent) are appended to article body
by upgrading bundled Net::IMAP::Simple to version 1.2030.
* Bug#8286 - Adressbook forgets selected entries.
* Bug#8297 - Selectbox for new owner causes ajax update on every
change made via keyboard.
* Bug#7545 - AgentTicketBounce lacks permission checks.
- The detailed ChangeLog can be found at:
http://source.otrs.org/viewvc.cgi/otrs/CHANGES?revision=1.2226&view=markup
* for more info please see release-notes
http://www.otrs.com/de/open-source/community-news/release-notes/\
release-notes-otrs-help-desk-313/
- rebase perm patch
- add permissions file
* Mon Mar 12 2012 chris@computersalat.de
- update to 3.1.2
* Bug#8282 - Dropdown and Multiselect Dynamic Fields without Possible values
causes errors with LayoutObject BuildSelection function.
* Bug#8277 - DynamicField values not deleted when ticket is deleted.
* Bug#8274 - Dynamic Fields ACLs does not work correctly at Ticket Split.
* Improved#7526 - Fixed handling of special characters (, ), &, - within statistics.
* Bug#8255 - TicketSearch in DynamicFields doesn't support ExtendedSearchCondition.
* Bug#8258 - DynamicField date value is reset to NULL.
* Bug#8214 - OTRS Init script on Red Hat / SUSE fails to check scheduler.
* Bug#8227 - LDAP user syncronisation doesn't work.
* Bug#8235 - Searching on DynamicFields, results are lost on next page.
* Bug#8252 - Small typo in German translation of AgentTicketZoom.
* Bug#8226 - Problem with Customized DynamicFields in TicketOverviewSmall.
* Bug#8233 - DB error migrating stats on Oracle.
* Bug#8224 - Admin Responses screen does not allow to filter responses.
* Bug#7652 - OpenSearch providers are served with wrong mime type. Follow-up fix.
* Bug#8140 - Shortcut for creating new e-mail ticket doesn't work. The hotkey
for "new email ticket" was changed from e to m to avoid a collision.
* Bug#8144 - Typo and improved logging in GenericAgent.pm.
* Bug#8183 - Canceling AgentTicketCompose on an unlocked ticket generates
ChallengeToken error.
* Bug#8219 - TicketCreate and TicketUpdate ticket operations in the
GenericInterface require a valid CustomerUser.
* Bug#8201 - Popup in browser always open on leftmost display when using
dual monitor setup.
* Bug#8202 - Kernel::System::JSON->Decode() dies when providing malformed JSON.
* Bug#8211 - Typos in Labels: DYNAMICFILED can cause internal server errors.
* Bug#7109 - Statistics error when PDF support is not active.
- The detailed ChangeLog can be found at:
http://source.otrs.org/viewvc.cgi/otrs/CHANGES?revision=1.2195&view=markup.
* for more info please see release-notes
http://www.otrs.com/de/open-source/community-news/release-notes/\
release-notes-otrs-help-desk-312/
- fix post
* add if suse_version around a2enmod
* Tue Feb 28 2012 chris@computersalat.de
- update OTRS::ITSM to 3.1.2
* for more info please see
http://www.otrs.com/en/open-source/community-news/releases-notes/\
release-notes-otrs-itsm-312/
- fix usermod (-d)
- fix post (FIRST_ARG)
* Thu Feb 23 2012 chris@computersalat.de
- rework docs
* updated otrs.README files
* updated itsm.README files
* add UPGRADING.SuSE to doc
* fix docs destinations
- otrs/-itsm now has COPYING and needed README
* remove obsolete docs from doc
- rpmlintrc
* addFilter('files-duplicate /srv/otrs/Kernel/Config.pm.dist')
* addFilter('files-duplicate /srv/otrs/Kernel/Config/GenericAgent.pm.dist')
- fix itsm deps
* Mon Feb 20 2012 chris@computersalat.de
- add init scripts
* otrs, otrs-scheduler
* remove init patch
- rework sysconfig file
* Tue Feb 14 2012 chris@computersalat.de
- update to 3.1.1
* Fixed bug#8199 - Linked tickets open only in tabs.
* Fixed bug#8148 - Wrong presentation of queue structure in
CustomerTicketMessage.
* Fixed bug#8137 - Issues with Owner list refresh when selecting
a new Owner.
* Fixed bug#8180 - bin/otrs.LoaderCache.pl exit code is wrong.
* for more info please see CHANGES file
http://www.otrs.com/de/open-source/community-news/release-notes/\
release-notes-otrs-help-desk-311/
- update OTRS::ITSM to 3.1.1
* for more info please see
http://www.otrs.com/de/open-source/community-news/release-notes/\
release-notes-otrs-itsm-311/
- rebase patches
* perm, httpd_conf patch
- rework init patch
- update ZZZAuto.pm to reflect new versions (ITSM)
- update sysconfig file
- remove INSTALL from doc
* Fri Dec 02 2011 alexandre@exatati.com.br
- Fix wrong tests in init script;
- Fix permissions in bin to properly functioning of cron tasks;
- Fix sysconfig variable for OTRS_CLEANUP;
- Refresh all patches with -p0.
* Fri Nov 18 2011 chris@computersalat.de
- update to 3.0.11
o several OTRS bug fixes (http://bugs.otrs.org/)
for more info please see CHANGES file
http://otrs.org/releases/3.0.11/
* Fri Sep 02 2011 chris@computersalat.de
- update to 3.0.10
o several OTRS bug fixes (http://bugs.otrs.org/)
for more info please see CHANGES file
http://otrs.org/releases/3.0.10/
- update OTRS::ITSM to 3.0.5
o for more info please see
http://lists.otrs.org/pipermail/itsm-announce/2011/subject.html
- rpmlint:
* incorrect-fsf-address, http://www.fsf.org/about/contact/
* Sat Jul 16 2011 chris@computersalat.de
- fix fdupes
o not on Kernel dir, cause of config files
* Sat Jul 09 2011 chris@computersalat.de
- update to 3.0.9
o several OTRS bug fixes (http://bugs.otrs.org/)
for more info please see CHANGES file
http://otrs.org/releases/3.0.9/
- update OTRS::ITSM to 3.0.4
o for more info please see
http://lists.otrs.org/pipermail/itsm-announce/2011/subject.html
- rebase httpd_conf patch
- fix rpmlint (Files listed twice)
- update description (License: AGPL)
* Sun Jun 19 2011 chris@computersalat.de
- update to 3.0.8
o several OTRS bug fixes (http://bugs.otrs.org/)
for more info please see CHANGES file
http://otrs.org/releases/3.0.8/
* Sun May 22 2011 chris@computersalat.de
- update to 3.0.7
o several OTRS bug fixes (http://bugs.otrs.org/)
for more info please see CHANGES file
- update OTRS::ITSM to 3.0.3
o for more info please see
http://lists.otrs.org/pipermail/itsm-announce/2011/subject.html
- reworked init patch
o removed 2.4.7-init
o added 3.0.7-init
- move /opt to /srv
o add 3.0.7-httpd_conf patch
o updated
- ZZZAuto.pm
- sysconfig.otrs
- itsm.README.{de,en}
- spec mods
o add macro {otrs_root}
o macro usage
o wrong-file-end-of-line-encoding
INSTALL-3.0.ITSM
- do not overwrite Kernel/Config.pm* on update
- rework dir/file permissions
o remove sbits from var/{article,log}
o add 3.0.7-perm patch (no check_permission on /bin/)
* Sat May 07 2011 chris@computersalat.de
- update to 2.4.10
(fix for OSA-2011-01, http://otrs.org/advisory/OSA-2011-01-en/)
- 2011-03-23 Updated Brazilian Portugese translation, thanks to
Murilo Moreira de Oliveira!
- 2011-03-18 Added required settings for oracle databases in
apache2-httpd-new.include.conf.
- 2011-03-07 Fixed bug#6014 - Printed pdf tickets are not searchable.
- 2011-02-17 Fixed bug#6906 - Vendor URL points to Basename+URL
instead of URL.
- 2011-01-25 Event Based notification - respect "Include Attachments
to Notification".
- 2010-12-17 Fixed bug#6510 - Signature ID missing.
- 2010-12-14 Fixed bug#6532 - With multiple inline images, only
first one is preserved when replying.
- 2010-12-13 Fixed bug#6520 - backup.pl doesn't backup with strong
password.
- 2010-12-09 Fixed bug#6488 - otrs.ArticleStorageSwitch.pl creating
wrong files.
- 2010-12-09 Fixed bug#3984 - HTML Notifications - Links to
ticketsystem are not clickable.
- 2010-12-02 Fixed bug#6366 - gnupg signatures not working correct
for partly signed messages.
- 2010-11-29 Fixed bug#5981 - Warnings from TransfromDateSelection()
in AgentTicketMove.
- 2010-11-23 Fixed bug#6131 - Lack of warning for revoked and expired
PGP keys in email compose screens.
- 2010-11-04 Fixed bug#6211 - Wrong TicketFreeText-value in ticket
creation by using event notifications.
- 2010-11-02 Email.ticket: wrong signature is shown.
- 2010-10-26 Improved German translation, thanks to Stelios Gikas!
- 2010-10-13 Fixed some Perl "uninitialized value" warnings.
- 2010-10-12 Fixed bug#6087 - Search template name is broken if
& or ; is used.
- update OTRS::ITSM to 2.1.3
- ENHANCEMENTS
* Added persian translation for Change Management, thanks to Masoud
Ramezani <masoud.ramezani@gmail.com>
- SELECTED BUG FIXES ( http://bugs.otrs.org/)
* Bug# 6908 - Uninstalling the Change Management module and
installing it again does not delete the cache.
* Bug# 6918 - Search for changes between 12.2. and 13.2. does not
find changes terminated for the 12.2. at 00:00.
* Bug# 6989 - Missing condition check while Workorder deletion if
condition is not valid.
* Bug# 7067 - Condition Edit screen does not store the number zero
0 for value fields.
* Bug# 7069 - Condition Operator "Less Than" recognizes equal
values as less than.
* Bug# 7068 - Can not use number zero 0 or numbers with a decimal
point in condition expressions with compare operator "less than"
or "greater than".
* Bug# 7070 - Can not use negative numbers in condition expressions
with compare operator "less than" or "greater than".
* Bug# 7131 - Limiting CI classes is not fully respected when
linking CIs.
* Bug# 7065 - !ConfigItemDelete function doesn't delete link
relations before deleting CIs.
* Bug# 7196 - Not possible to set the workorder agent to "empty"
in an action.
* Thu Mar 03 2011 chris@computersalat.de
- update OTRS::ITSM to Version 2.1.2
- ENHANCEMENTS
* Added persian translation for Change Management, thanks to
Masoud Ramezani <masoud.ramezani at gmail.com>
- BUG FIXES
* Bug# 6164 - Change and Workorder actual start time is not reset
when a template has been used.
* Bug# 6148 - Link of FreeText fields in Change Management not working.
* Bug# 6074 - Change print does not translate states in HTML output.
* Bug# 6534 - Calculated current incident state of a service is
not reset if a link to a CI is removed.
* Bug# 6571 - Conditions are executed before history entry is written.
* Bug# 6632 - Unittest shows error log message: Argument
"\x{35}\x{2c}..." isn't numeric in numeric eq (==).
* Bug# 6161 - Can't locate object method "EventHandlerInit" issues
on mod_perl environments.
- cleanup spec
o removed (obsolete) version from header
o updated (c) 2011
o removed norootforbuild
* Tue Dec 14 2010 chris@computersalat.de
- update to 2.4.9
- 2010-09-30 Fixed bug#6016 - AgentTicketZoom is vunerable to XSS
attacks from HTML e-mails. (OSA-2010-03)
- 2010-09-22 Fixed bug#5903 - E-mail notification links don't
contain <a href... tags.
- 2010-09-29 Fixed bug#6030 - Event notifications get's fired
several times on event "TicketFreeTextUpdate".
- 2010-09-22 Fixed bug#5941 - Error in Apache log when no tickets
and/or customers in dashboard.
- 2010-09-14 Fixed bug#5541 - Dashboard Chart generates error in
webserver log.
- 2010-09-09 Fixed bug#5462 -
Kernel::System::Ticket::TicketEscalationIndexBuild() does not
invalidate the cache.
- (2010/08/27) Fixed bug#5667 - Rich Text is not working in ipad.
It's not possible to add a note or close a ticket.
- (2010/08/25) Fixed bug#5266 - Ticket Zoom shows wrong html
content if there is no text but two html attachments in there.
- update OTRS::ITSM to Version 2.1.1
o updated ZZZAuto.pm, README.{de,en}
- License is AGPLv3
* Mon Dec 13 2010 chris@computersalat.de
- fix for bnc#640830
o OSA-2010-02
- submit to openSUSE:11.3:Update:Test
* Fri Oct 22 2010 nix@opensuse.org
- Remove comparison of %suse_version against suse releases that are
no longer in maintenance.
* Wed Sep 29 2010 nix@opensuse.org
- update to version 2.4.8
- (2010/08/20) Fixed bug#5742 - Outgoing email link detection does not work properly.
- (2010/08/18) Fixed bug#5444 - TicketZoom mask vulnerable to XSS.
- (2010/08/09) Fixed bug#5698 - Ticket Assignment includes '(' character.
- (2010/07/20) Fixed bug#4483 - AgentTicketActions, set radio button when select
old/ new owner are selected, fix wrong javascript behavior.
- (2010/07/15) Fixed bug#5416 - AgentTicketMove does not support Pending Date.
- (2010/07/15) Fixed bug#5556 - Broken unicode chars in CustomerUser selections.
- (2010/07/14) Fixed bug#5132 - New owner validation always ask to set a owner.
- (2010/07/13) Fixed bug#5210 - LinkQuote consumes all CPU memory when processing a
large amount of data.
- (2010/07/13) Fixed bug#5550 - Broken linebreaks in textareas of Google Chrome.
- (2010/07/07) Fixed bug#5541 - Dashboard Chart generates error in webserver log.
- (2010/07/01) Fixed bug#5512 - Bulk Action No Access is displayed incorrectly.
- (2010/06/25) Updated Danish translation, thanks to Jesper Rønnov,
Faaborg-Midtfyn Kommune!
- (2010/06/24) Fixed bug#5445 - Reflected XSS vulnerability.
- (2010/06/16) Fixed bug#5488 - AutoPriorityIncrease runs into failures.
- (2010/06/16) Fixed bug#5478 - Web Installer has 'editable' license text.
- (2010/05/31) Fixed bug#5385 - Queue name is not used in signature on ticket
creation.
- (2010/05/28) Fixed bug#5235 - Link in response not shown as link.
- (2010/05/28) Added PNG version of data model in doc directory.
- (2010/05/28) Fixed bug#5395 - Function $LanguageObject->Time() can't process
seconds.
- (2010/05/25) Fixed bug#5397 - Response not converted to Ascii when Rich Text
Editor is disabled.
- (2010/05/24) Fixed bug#5383 - Fckeditor localization not working for some
languages such as Brazilian Portuguese.
- (2010/05/07) Fixed bug#5336 - Also set execute bit on scripts/tools.
- (2010/04/30) Make it possible to use a version argument with bin/opm.pl.
- (2010/04/21) Fixed bug#5266 - Ticket Zoom shows wrong html content if there
is no text but two html attachments in there.
- (2010/04/15) Fixed bug#5242 - Newlines are not displayed in html notification
mails on Lotus Notes
- (2010/04/14) Fixed bug#4999 - Cache for customer user is not refreshed when
a preference is updated.
- (2010/04/13) Fixed bug#5152 - responsible_user_id in ticket table is wrong in
otrs-database.dia.
- (2010/04/12) Fixed bug#5108 - The RSS date was not displayed correctly.
- (2010/04/12) Fixed bug#5112 - Redirecting to a valid screen after unsubscribing
from a ticket where the agent does not have permissions on the queue.
- (2010/04/06) Fixed bug#4986 - There is no activate/deactivate check for
Graphsize menu when the page loads in Stats Definition
- (2010/04/01) Fixed bug#4786 - AgentTicketCompose ONLY: Defining a next state,
then adding and attachment, resets the next state upon screen refresh.
- (2010/03/29) Improved handling of the StateType attribute of
StateGetStatesByType() in Kernel/System/State.pm.
- (2010/03/24) Fixed bug#5164 - Pending time not working if agent as an other
timezone.
- (2010/03/19) Fixed bug#5094 - Bulk pending date/time do not get applied to
tickets.
- (2010/03/18) Updated Ukrainian language translation, thanks to Belskii Artem!
- (2010/03/10) Fixed bug#4416 - Merge: whitespace before ticketnumber is not
removed.
- (2010/03/09) Fixed bug#5085 - Wrong colours codes in Stats::Graph::dclrs
- (2010/03/08) Fixed bug#5102 - Notification sent to OTRS instead of Customer
- (2010/03/04) Fixed bug#5044 - Missing translation in ticket history after
responsible update.
- (2010/03/02) Updated Czech translation, thanks to O2BS.com, s r.o. Jakub Hanus!
- (2010/02/26) Fixed bug#4137 - Follow ups to internal forwarded message marked
as customer reply.
- (2010/02/23) Updated pt_BR translation file, thanks to Fabricio Luiz Machado!
- (2010/02/22) Fixed bug#5020 - Framework version for stats export is outdated.
- (2010/02/18) Fixed bug#4969 - Event Based Notification: Body Match field
displays Subject Match value.
- (2010/02/16) Fixed bug#4967 - Can't locate object method "new" via package
error when using Perl 5.10.1.
- (2010/02/15) Fixed bug#4977 - mod_perl is not used in fedora with RPM.
- (2010/02/12) Fixed bug#4936 - Kernel::System::Main::FileWrite has race condition.
- (2010/02/11) Fixed bug#4442 - Customer search fails when there is a space
in the name.
- (2010/02/11) Fixed bug#4822 - No fulltext search with more then one word
for FAQ.
- (2010/02/10) Fixed bug#4889 - Inline images from Lotus Notes are not
displayed in ticket zoom.
- (2010/02/09) Fixed bug#4658 - Cannot delete attachment from AdminAttachment
interface
- Recommend a few optional dependencies
* Thu Jun 10 2010 chris@computersalat.de
- update to Version 2.4.7
- (2010/02/04) Fixed SQL quoting issue (see also
http://otrs.org/advisory/OSA-2010-01-en/).
- (2010/02/03) Fixed bug#4937 - Accounted time per article is not
displayed in PDF print.
- (2010/02/03) Fixed bug#4848 - Issue with TicketOverView object
(does not show all tickets when moving through list)
- (2010/02/02) Fixed issue with migrating Customer Queue
notifications to Event Based when upgrading OTRS 2.3 > 2.4.
- (2010/02/01) Fixed bug#4393 - AgentTicketQueue - Small view takes
long to load. -> New solution with own config option for each
view mode (S/M/L)
Admin -> SysConfig -> Ticket -> Frontend::Agent::TicketOverview.
- (2010/01/25) Fixed bug#4818 - Removed inline image of forwarded
message gets still included.
- (2010/01/20) Fixed bug#4780 - Adding groups to a CustomerUser
fails, adding CustomerUsers to a group works.
- (2010/01/20) Fixed bug#4486 - Some preferences displayed in
AdminUser are not correct.
- (2010/01/18) Fixed bug#4770 - Attachments are stripped/not
shown from outgoing emails in some scenarios with ms exchange.
- (2010/01/15) Fixed bug#4735 - TicketFreeTime search in Customer
frontend does not work as expected
- (2010/01/15) Fixed bug#4758 - Dashboard RSS feeds doesn't display
XML encoded entities correctly.
- (2010/01/13) Fixed bug#4754 - Multiple tickets with a huge
POP3 Mailbox - more then 2000 email in the box
("Deep recursion on subroutine").
- (2010/01/13) Fixed bug#4713 - In ticket overview, after adding
view=30 - no tickets are visible.
- (2010/01/12) Upgrade of cpan Net::IMAP::Simple from 1.17 to 1.1910
- removed obsolete nochown patch
- fixed deps
o mysql > Recommends
- rpmlint
o reworked init patch
- mysql > Should-Start
- added missing Short-Description
o spec
- wrong-file-end-of-line-encoding
- added BuildReq dos2unix
o rpmlintrc
- non-executable-script
- hidden-file-or-dir
- update OTRS::ITSM to Version 2.0.2
- updated SOURCES
o ZZZAuto.pm
- fix update of ZZZAuto.pm
o remove noreplace
* Thu Jun 10 2010 chris@computersalat.de
- bnc#613158 - nothing provides perl-Msql-Mysql-modules
o fixed deps perl-Msql-Mysql-modules > perl-DBD-mysql
* Mon Feb 01 2010 chris@computersalat.de
- update to Version 2.4.6
o Bug# 4433 - When composing an email answer, StateDefault is
ignored but first available state is used.
o Bug# 4584 - Auto response did not use defined 'From' address,
but instead the queue address.
o Bug# 4551 - GenericAgent appends leading zeros to months for
dates in search criteria when TimeInputFormat is set to
"Input" when editing GenericAgent jobs.
o Bug# 4435 - In-line images in quoted replies break in some
scenarios like AgentTicketCompose and AgentTicketForward.
o Bug# 4486 - Language and Out-of-Office information displayed
in the admin interface for user management were not correct
(but in the user preferences this worked fine).
o Bug# 4482 - Owner update is possible without selecting a new owner.
o Bug# 4246 - Response Templates fail to populate when original
emails had <body> tags spanning more than one line, for
instance from Windows Mail clients.
o Bug# 4613 - Umlauts in notification messages and e-mail
answers were replaced with "?" when using ArticleStorageFS
config option as attachment storage backend.
o Bug# 4498 - Rich Text Editor places whitespace in front
of lines in plain text email body.
o Bug# 4128 - Signature line breaks are stripped in E-mail
ticket if the Rich Text Editor is disabled.
o Bug# 4319 - After upgrade to 2.4, when composing an answer
to old tickets the text 'No quotable message' appeared
instead of the old message text.
o Bug# 4464 - Spell checker (WYSIWYG + ispell) can't check
text if it contains http:// links.
o Bug# 4454 - scripts/restore.pl threw EncodeObject error
and failed to work.
o Bug# 4232 - Spell checker in Customer Interface gives
"AgentSpelling not registered" error message.
o Bug# 4704 - Package Manager: upload install fails with
"Message: Need ContentType!" when using Google Chrome browser.
o Bug# 4597 - Unnecessary slash in download links throws web
server errors when accessing some links in AgentTicketZoom
on Microsoft IIS webservers.
o Bug# 4361 - Umlauts in Dashboard do not display correctly
after refresh on a non-Unicode database.
o Bug# 4781 - LDAP auth with "umlaut" not possible with OTRS
in iso-8859-1 and utf-8 ldap directory, causing "No UserID
found"-messages when logging in.
- update OTRS::ITSM to Version 1.3.2
- updated SOURCES
o itsm.README.{en,de}
o ZZZAuto.pm
- some spec fixes
* Thu Sep 03 2009 chris@computersalat.de
- cleanup spec
o removed #---------
o removed rel, pid
o fixed patch naming
o fixed user/group check -> getent
o fixed clean section
o fixed PreReq
- rpmlint stuff
o added rpmlintrc
* non-etc-or-var-file-marked-as-conffile
o split up pkg
* added doc
- reworked init patch
o no-reload-entry
* Sun Mar 15 2009 chris@computersalat.de
- Update to new Version 2.3.4
o a lot of fixes, please see CHANGES file
o itsm.README.de
o itsm.README.en
- added OTRS::ITSM 1.2.3 modules
o added ZZZAuto.pm to be able to install ITSM modules via local repo
see itsm.README for more info
o added apache2 restart
- new nochown patch
- renamed otrs-init.diff to otrs-init.patch
- apache2-httpd-new.include.conf is now installed as
/etc/apache2/conf.d/otrs.conf
- some rpmlint stuff
/etc/apache2 /etc/apache2/conf.d /etc/apache2/conf.d/otrs.conf /etc/init.d/otrs /etc/init.d/otrs-scheduler /srv/otrs /srv/otrs/.fetchmailrc /srv/otrs/.fetchmailrc.dist /srv/otrs/.mailfilter /srv/otrs/.mailfilter.dist /srv/otrs/.procmailrc /srv/otrs/.procmailrc.dist /srv/otrs/ARCHIVE /srv/otrs/Custom /srv/otrs/Custom/README /srv/otrs/Kernel /srv/otrs/Kernel/Config /srv/otrs/Kernel/Config.pm /srv/otrs/Kernel/Config.pm.dist /srv/otrs/Kernel/Config/Defaults.pm /srv/otrs/Kernel/Config/Files /srv/otrs/Kernel/Config/Files/Deprecated.xml /srv/otrs/Kernel/Config/Files/Framework.xml /srv/otrs/Kernel/Config/Files/GenericInterface.xml /srv/otrs/Kernel/Config/Files/Scheduler.xml /srv/otrs/Kernel/Config/Files/Ticket.xml /srv/otrs/Kernel/Config/GenericAgent.pm /srv/otrs/Kernel/Config/GenericAgent.pm.dist /srv/otrs/Kernel/Config/GenericAgent.pm.examples /srv/otrs/Kernel/GenericInterface /srv/otrs/Kernel/GenericInterface/Debugger.pm /srv/otrs/Kernel/GenericInterface/Event /srv/otrs/Kernel/GenericInterface/Event/Handler.pm /srv/otrs/Kernel/GenericInterface/Invoker /srv/otrs/Kernel/GenericInterface/Invoker.pm /srv/otrs/Kernel/GenericInterface/Invoker/Test /srv/otrs/Kernel/GenericInterface/Invoker/Test/Test.pm /srv/otrs/Kernel/GenericInterface/Invoker/Test/TestSimple.pm /srv/otrs/Kernel/GenericInterface/Mapping /srv/otrs/Kernel/GenericInterface/Mapping.pm /srv/otrs/Kernel/GenericInterface/Mapping/Simple.pm /srv/otrs/Kernel/GenericInterface/Mapping/Test.pm /srv/otrs/Kernel/GenericInterface/Operation /srv/otrs/Kernel/GenericInterface/Operation.pm /srv/otrs/Kernel/GenericInterface/Operation/Common.pm /srv/otrs/Kernel/GenericInterface/Operation/Session /srv/otrs/Kernel/GenericInterface/Operation/Session/Common.pm /srv/otrs/Kernel/GenericInterface/Operation/Session/SessionCreate.pm /srv/otrs/Kernel/GenericInterface/Operation/Test /srv/otrs/Kernel/GenericInterface/Operation/Test/Test.pm /srv/otrs/Kernel/GenericInterface/Operation/Ticket /srv/otrs/Kernel/GenericInterface/Operation/Ticket/Common.pm /srv/otrs/Kernel/GenericInterface/Operation/Ticket/TicketCreate.pm /srv/otrs/Kernel/GenericInterface/Operation/Ticket/TicketGet.pm /srv/otrs/Kernel/GenericInterface/Operation/Ticket/TicketSearch.pm /srv/otrs/Kernel/GenericInterface/Operation/Ticket/TicketUpdate.pm /srv/otrs/Kernel/GenericInterface/Provider.pm /srv/otrs/Kernel/GenericInterface/Requester.pm /srv/otrs/Kernel/GenericInterface/Transport /srv/otrs/Kernel/GenericInterface/Transport.pm /srv/otrs/Kernel/GenericInterface/Transport/HTTP /srv/otrs/Kernel/GenericInterface/Transport/HTTP/REST.pm /srv/otrs/Kernel/GenericInterface/Transport/HTTP/SOAP.pm /srv/otrs/Kernel/GenericInterface/Transport/HTTP/Test.pm /srv/otrs/Kernel/Language /srv/otrs/Kernel/Language.pm /srv/otrs/Kernel/Language/ar_SA.pm /srv/otrs/Kernel/Language/bg.pm /srv/otrs/Kernel/Language/ca.pm /srv/otrs/Kernel/Language/cs.pm /srv/otrs/Kernel/Language/da.pm /srv/otrs/Kernel/Language/de.pm /srv/otrs/Kernel/Language/el.pm /srv/otrs/Kernel/Language/en.pm /srv/otrs/Kernel/Language/en_CA.pm /srv/otrs/Kernel/Language/en_GB.pm /srv/otrs/Kernel/Language/es.pm /srv/otrs/Kernel/Language/es_MX.pm /srv/otrs/Kernel/Language/et.pm /srv/otrs/Kernel/Language/fa.pm /srv/otrs/Kernel/Language/fi.pm /srv/otrs/Kernel/Language/fr.pm /srv/otrs/Kernel/Language/hi.pm /srv/otrs/Kernel/Language/hr.pm /srv/otrs/Kernel/Language/hu.pm /srv/otrs/Kernel/Language/it.pm /srv/otrs/Kernel/Language/ja.pm /srv/otrs/Kernel/Language/lt.pm /srv/otrs/Kernel/Language/lv.pm /srv/otrs/Kernel/Language/nb_NO.pm /srv/otrs/Kernel/Language/nl.pm /srv/otrs/Kernel/Language/pl.pm /srv/otrs/Kernel/Language/pt.pm /srv/otrs/Kernel/Language/pt_BR.pm /srv/otrs/Kernel/Language/ru.pm /srv/otrs/Kernel/Language/sk_SK.pm /srv/otrs/Kernel/Language/sl.pm /srv/otrs/Kernel/Language/sr_Cyrl.pm /srv/otrs/Kernel/Language/sr_Latn.pm /srv/otrs/Kernel/Language/sv.pm /srv/otrs/Kernel/Language/tr.pm /srv/otrs/Kernel/Language/uk.pm /srv/otrs/Kernel/Language/vi_VN.pm /srv/otrs/Kernel/Language/xx_AgentZoom.pm /srv/otrs/Kernel/Language/xx_Custom.pm /srv/otrs/Kernel/Language/zh_CN.pm /srv/otrs/Kernel/Language/zh_TW.pm /srv/otrs/Kernel/Modules /srv/otrs/Kernel/Modules/Admin.pm /srv/otrs/Kernel/Modules/AdminAttachment.pm /srv/otrs/Kernel/Modules/AdminAutoResponse.pm /srv/otrs/Kernel/Modules/AdminCustomerCompany.pm /srv/otrs/Kernel/Modules/AdminCustomerUser.pm /srv/otrs/Kernel/Modules/AdminCustomerUserGroup.pm /srv/otrs/Kernel/Modules/AdminCustomerUserService.pm /srv/otrs/Kernel/Modules/AdminDynamicField.pm /srv/otrs/Kernel/Modules/AdminDynamicFieldCheckbox.pm /srv/otrs/Kernel/Modules/AdminDynamicFieldDateTime.pm /srv/otrs/Kernel/Modules/AdminDynamicFieldDropdown.pm /srv/otrs/Kernel/Modules/AdminDynamicFieldMultiselect.pm /srv/otrs/Kernel/Modules/AdminDynamicFieldText.pm /srv/otrs/Kernel/Modules/AdminEmail.pm /srv/otrs/Kernel/Modules/AdminGenericAgent.pm /srv/otrs/Kernel/Modules/AdminGenericInterfaceDebugger.pm /srv/otrs/Kernel/Modules/AdminGenericInterfaceInvokerDefault.pm /srv/otrs/Kernel/Modules/AdminGenericInterfaceMappingSimple.pm /srv/otrs/Kernel/Modules/AdminGenericInterfaceOperationDefault.pm /srv/otrs/Kernel/Modules/AdminGenericInterfaceTransportHTTPSOAP.pm /srv/otrs/Kernel/Modules/AdminGenericInterfaceWebservice.pm /srv/otrs/Kernel/Modules/AdminGenericInterfaceWebserviceHistory.pm /srv/otrs/Kernel/Modules/AdminGroup.pm /srv/otrs/Kernel/Modules/AdminInit.pm /srv/otrs/Kernel/Modules/AdminLog.pm /srv/otrs/Kernel/Modules/AdminMailAccount.pm /srv/otrs/Kernel/Modules/AdminNotification.pm /srv/otrs/Kernel/Modules/AdminNotificationEvent.pm /srv/otrs/Kernel/Modules/AdminPGP.pm /srv/otrs/Kernel/Modules/AdminPackageManager.pm /srv/otrs/Kernel/Modules/AdminPerformanceLog.pm /srv/otrs/Kernel/Modules/AdminPostMasterFilter.pm /srv/otrs/Kernel/Modules/AdminPriority.pm /srv/otrs/Kernel/Modules/AdminQueue.pm /srv/otrs/Kernel/Modules/AdminQueueAutoResponse.pm /srv/otrs/Kernel/Modules/AdminQueueResponses.pm /srv/otrs/Kernel/Modules/AdminResponse.pm /srv/otrs/Kernel/Modules/AdminResponseAttachment.pm /srv/otrs/Kernel/Modules/AdminRole.pm /srv/otrs/Kernel/Modules/AdminRoleGroup.pm /srv/otrs/Kernel/Modules/AdminRoleUser.pm /srv/otrs/Kernel/Modules/AdminSLA.pm /srv/otrs/Kernel/Modules/AdminSMIME.pm /srv/otrs/Kernel/Modules/AdminSalutation.pm /srv/otrs/Kernel/Modules/AdminScheduler.pm /srv/otrs/Kernel/Modules/AdminSelectBox.pm /srv/otrs/Kernel/Modules/AdminService.pm /srv/otrs/Kernel/Modules/AdminSession.pm /srv/otrs/Kernel/Modules/AdminSignature.pm /srv/otrs/Kernel/Modules/AdminState.pm /srv/otrs/Kernel/Modules/AdminSysConfig.pm /srv/otrs/Kernel/Modules/AdminSystemAddress.pm /srv/otrs/Kernel/Modules/AdminType.pm /srv/otrs/Kernel/Modules/AdminUser.pm /srv/otrs/Kernel/Modules/AdminUserGroup.pm /srv/otrs/Kernel/Modules/AgentBook.pm /srv/otrs/Kernel/Modules/AgentCustomerSearch.pm /srv/otrs/Kernel/Modules/AgentDashboard.pm /srv/otrs/Kernel/Modules/AgentHTMLReference.pm /srv/otrs/Kernel/Modules/AgentInfo.pm /srv/otrs/Kernel/Modules/AgentLinkObject.pm /srv/otrs/Kernel/Modules/AgentPreferences.pm /srv/otrs/Kernel/Modules/AgentSearch.pm /srv/otrs/Kernel/Modules/AgentSpelling.pm /srv/otrs/Kernel/Modules/AgentStats.pm /srv/otrs/Kernel/Modules/AgentTicketActionCommon.pm /srv/otrs/Kernel/Modules/AgentTicketAttachment.pm /srv/otrs/Kernel/Modules/AgentTicketBounce.pm /srv/otrs/Kernel/Modules/AgentTicketBulk.pm /srv/otrs/Kernel/Modules/AgentTicketClose.pm /srv/otrs/Kernel/Modules/AgentTicketCompose.pm /srv/otrs/Kernel/Modules/AgentTicketCustomer.pm /srv/otrs/Kernel/Modules/AgentTicketEmail.pm /srv/otrs/Kernel/Modules/AgentTicketEscalationView.pm /srv/otrs/Kernel/Modules/AgentTicketForward.pm /srv/otrs/Kernel/Modules/AgentTicketFreeText.pm /srv/otrs/Kernel/Modules/AgentTicketHistory.pm /srv/otrs/Kernel/Modules/AgentTicketLock.pm /srv/otrs/Kernel/Modules/AgentTicketLockedView.pm /srv/otrs/Kernel/Modules/AgentTicketMerge.pm /srv/otrs/Kernel/Modules/AgentTicketMove.pm /srv/otrs/Kernel/Modules/AgentTicketNote.pm /srv/otrs/Kernel/Modules/AgentTicketOwner.pm /srv/otrs/Kernel/Modules/AgentTicketPending.pm /srv/otrs/Kernel/Modules/AgentTicketPhone.pm /srv/otrs/Kernel/Modules/AgentTicketPhoneCommon.pm /srv/otrs/Kernel/Modules/AgentTicketPhoneInbound.pm /srv/otrs/Kernel/Modules/AgentTicketPhoneOutbound.pm /srv/otrs/Kernel/Modules/AgentTicketPlain.pm /srv/otrs/Kernel/Modules/AgentTicketPrint.pm /srv/otrs/Kernel/Modules/AgentTicketPriority.pm /srv/otrs/Kernel/Modules/AgentTicketQueue.pm /srv/otrs/Kernel/Modules/AgentTicketResponsible.pm /srv/otrs/Kernel/Modules/AgentTicketResponsibleView.pm /srv/otrs/Kernel/Modules/AgentTicketSearch.pm /srv/otrs/Kernel/Modules/AgentTicketStatusView.pm /srv/otrs/Kernel/Modules/AgentTicketWatchView.pm /srv/otrs/Kernel/Modules/AgentTicketWatcher.pm /srv/otrs/Kernel/Modules/AgentTicketZoom.pm /srv/otrs/Kernel/Modules/AgentZoom.pm /srv/otrs/Kernel/Modules/CustomerAccept.pm /srv/otrs/Kernel/Modules/CustomerPreferences.pm /srv/otrs/Kernel/Modules/CustomerTicketAttachment.pm /srv/otrs/Kernel/Modules/CustomerTicketMessage.pm /srv/otrs/Kernel/Modules/CustomerTicketOverview.pm /srv/otrs/Kernel/Modules/CustomerTicketPrint.pm /srv/otrs/Kernel/Modules/CustomerTicketSearch.pm /srv/otrs/Kernel/Modules/CustomerTicketZoom.pm /srv/otrs/Kernel/Modules/Installer.pm /srv/otrs/Kernel/Modules/PictureUpload.pm /srv/otrs/Kernel/Modules/PublicDefault.pm /srv/otrs/Kernel/Modules/PublicRepository.pm /srv/otrs/Kernel/Modules/SpellingInline.pm /srv/otrs/Kernel/Modules/Test.pm /srv/otrs/Kernel/Output /srv/otrs/Kernel/Output/HTML /srv/otrs/Kernel/Output/HTML/ArticleAttachmentDownload.pm /srv/otrs/Kernel/Output/HTML/ArticleAttachmentHTMLViewer.pm /srv/otrs/Kernel/Output/HTML/ArticleCheckPGP.pm /srv/otrs/Kernel/Output/HTML/ArticleCheckSMIME.pm /srv/otrs/Kernel/Output/HTML/ArticleComposeCrypt.pm /srv/otrs/Kernel/Output/HTML/ArticleComposeSign.pm /srv/otrs/Kernel/Output/HTML/CustomerHeaderMetaTicketSearch.pm /srv/otrs/Kernel/Output/HTML/CustomerNewTicketQueueSelectionGeneric.pm /srv/otrs/Kernel/Output/HTML/CustomerUserGeneric.pm /srv/otrs/Kernel/Output/HTML/CustomerUserGenericTicket.pm /srv/otrs/Kernel/Output/HTML/DashboardCalendar.pm /srv/otrs/Kernel/Output/HTML/DashboardIFrame.pm /srv/otrs/Kernel/Output/HTML/DashboardImage.pm /srv/otrs/Kernel/Output/HTML/DashboardMOTD.pm /srv/otrs/Kernel/Output/HTML/DashboardProductNotify.pm /srv/otrs/Kernel/Output/HTML/DashboardRSS.pm /srv/otrs/Kernel/Output/HTML/DashboardTicketGeneric.pm /srv/otrs/Kernel/Output/HTML/DashboardTicketStatsGeneric.pm /srv/otrs/Kernel/Output/HTML/DashboardUserOnline.pm /srv/otrs/Kernel/Output/HTML/HeaderMetaRefresh.pm /srv/otrs/Kernel/Output/HTML/HeaderMetaTicketSearch.pm /srv/otrs/Kernel/Output/HTML/Layout.pm /srv/otrs/Kernel/Output/HTML/LayoutAJAX.pm /srv/otrs/Kernel/Output/HTML/LayoutDatepicker.pm /srv/otrs/Kernel/Output/HTML/LayoutLinkObject.pm /srv/otrs/Kernel/Output/HTML/LayoutLoader.pm /srv/otrs/Kernel/Output/HTML/LayoutPopup.pm /srv/otrs/Kernel/Output/HTML/LayoutTicket.pm /srv/otrs/Kernel/Output/HTML/LinkObjectTicket.pm /srv/otrs/Kernel/Output/HTML/NavBarCustomerCompany.pm /srv/otrs/Kernel/Output/HTML/NavBarModuleAdmin.pm /srv/otrs/Kernel/Output/HTML/NotificationAgentOnline.pm /srv/otrs/Kernel/Output/HTML/NotificationAgentTicketEscalation.pm /srv/otrs/Kernel/Output/HTML/NotificationCustomerOnline.pm /srv/otrs/Kernel/Output/HTML/NotificationGeneric.pm /srv/otrs/Kernel/Output/HTML/NotificationOutofOfficeCheck.pm /srv/otrs/Kernel/Output/HTML/NotificationSchedulerCheck.pm /srv/otrs/Kernel/Output/HTML/NotificationUIDCheck.pm /srv/otrs/Kernel/Output/HTML/OutputFilterTextAutoLink.pm /srv/otrs/Kernel/Output/HTML/OutputFilterTextURL.pm /srv/otrs/Kernel/Output/HTML/PreferencesCustomQueue.pm /srv/otrs/Kernel/Output/HTML/PreferencesGeneric.pm /srv/otrs/Kernel/Output/HTML/PreferencesLanguage.pm /srv/otrs/Kernel/Output/HTML/PreferencesOutOfOffice.pm /srv/otrs/Kernel/Output/HTML/PreferencesPGP.pm /srv/otrs/Kernel/Output/HTML/PreferencesPassword.pm /srv/otrs/Kernel/Output/HTML/PreferencesSMIME.pm /srv/otrs/Kernel/Output/HTML/PreferencesSkin.pm /srv/otrs/Kernel/Output/HTML/PreferencesTheme.pm /srv/otrs/Kernel/Output/HTML/PreferencesTicketWatcher.pm /srv/otrs/Kernel/Output/HTML/PreferencesTimeZone.pm /srv/otrs/Kernel/Output/HTML/QueuePreferencesGeneric.pm /srv/otrs/Kernel/Output/HTML/SLAPreferencesGeneric.pm /srv/otrs/Kernel/Output/HTML/ServicePreferencesGeneric.pm /srv/otrs/Kernel/Output/HTML/Standard /srv/otrs/Kernel/Output/HTML/Standard/AAABase.dtl /srv/otrs/Kernel/Output/HTML/Standard/AAACalendar.dtl /srv/otrs/Kernel/Output/HTML/Standard/AAAGenericInterface.dtl /srv/otrs/Kernel/Output/HTML/Standard/AAAMonth.dtl /srv/otrs/Kernel/Output/HTML/Standard/AAAPreferences.dtl /srv/otrs/Kernel/Output/HTML/Standard/AAAStats.dtl /srv/otrs/Kernel/Output/HTML/Standard/AAATicket.dtl /srv/otrs/Kernel/Output/HTML/Standard/AAAWeekDay.dtl /srv/otrs/Kernel/Output/HTML/Standard/AdminAttachment.dtl /srv/otrs/Kernel/Output/HTML/Standard/AdminAutoResponse.dtl /srv/otrs/Kernel/Output/HTML/Standard/AdminCustomerCompany.dtl /srv/otrs/Kernel/Output/HTML/Standard/AdminCustomerUser.dtl /srv/otrs/Kernel/Output/HTML/Standard/AdminCustomerUserGroup.dtl /srv/otrs/Kernel/Output/HTML/Standard/AdminCustomerUserService.dtl /srv/otrs/Kernel/Output/HTML/Standard/AdminDynamicField.dtl /srv/otrs/Kernel/Output/HTML/Standard/AdminDynamicFieldCheckbox.dtl /srv/otrs/Kernel/Output/HTML/Standard/AdminDynamicFieldDateTime.dtl /srv/otrs/Kernel/Output/HTML/Standard/AdminDynamicFieldDropdown.dtl /srv/otrs/Kernel/Output/HTML/Standard/AdminDynamicFieldMultiselect.dtl /srv/otrs/Kernel/Output/HTML/Standard/AdminDynamicFieldText.dtl /srv/otrs/Kernel/Output/HTML/Standard/AdminEmail.dtl /srv/otrs/Kernel/Output/HTML/Standard/AdminGenericAgent.dtl /srv/otrs/Kernel/Output/HTML/Standard/AdminGenericInterfaceDebugger.dtl /srv/otrs/Kernel/Output/HTML/Standard/AdminGenericInterfaceInvokerDefault.dtl /srv/otrs/Kernel/Output/HTML/Standard/AdminGenericInterfaceMappingSimple.dtl /srv/otrs/Kernel/Output/HTML/Standard/AdminGenericInterfaceOperationDefault.dtl /srv/otrs/Kernel/Output/HTML/Standard/AdminGenericInterfaceTransportHTTPSOAP.dtl /srv/otrs/Kernel/Output/HTML/Standard/AdminGenericInterfaceWebservice.dtl /srv/otrs/Kernel/Output/HTML/Standard/AdminGenericInterfaceWebserviceHistory.dtl /srv/otrs/Kernel/Output/HTML/Standard/AdminGroup.dtl /srv/otrs/Kernel/Output/HTML/Standard/AdminLog.dtl /srv/otrs/Kernel/Output/HTML/Standard/AdminMailAccount.dtl /srv/otrs/Kernel/Output/HTML/Standard/AdminNavigationBar.dtl /srv/otrs/Kernel/Output/HTML/Standard/AdminNotification.dtl /srv/otrs/Kernel/Output/HTML/Standard/AdminNotificationEvent.dtl /srv/otrs/Kernel/Output/HTML/Standard/AdminPGP.dtl /srv/otrs/Kernel/Output/HTML/Standard/AdminPackageManager.dtl /srv/otrs/Kernel/Output/HTML/Standard/AdminPerformanceLog.dtl /srv/otrs/Kernel/Output/HTML/Standard/AdminPostMasterFilter.dtl /srv/otrs/Kernel/Output/HTML/Standard/AdminPriority.dtl /srv/otrs/Kernel/Output/HTML/Standard/AdminQueue.dtl /srv/otrs/Kernel/Output/HTML/Standard/AdminQueueAutoResponse.dtl /srv/otrs/Kernel/Output/HTML/Standard/AdminQueueResponses.dtl /srv/otrs/Kernel/Output/HTML/Standard/AdminResponse.dtl /srv/otrs/Kernel/Output/HTML/Standard/AdminResponseAttachment.dtl /srv/otrs/Kernel/Output/HTML/Standard/AdminRole.dtl /srv/otrs/Kernel/Output/HTML/Standard/AdminRoleGroup.dtl /srv/otrs/Kernel/Output/HTML/Standard/AdminRoleUser.dtl /srv/otrs/Kernel/Output/HTML/Standard/AdminSLA.dtl /srv/otrs/Kernel/Output/HTML/Standard/AdminSMIME.dtl /srv/otrs/Kernel/Output/HTML/Standard/AdminSalutation.dtl /srv/otrs/Kernel/Output/HTML/Standard/AdminScheduler.dtl /srv/otrs/Kernel/Output/HTML/Standard/AdminSecureMode.dtl 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Fabrice Bellet, Wed May 22 02:53:33 2013