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| Name: otrs-doc | Distribution: openSUSE 11.3 |
| Version: 2.4.9 | Vendor: openSUSE |
| Release: 0.5.1 | Build date: Mon May 9 01:29:15 2011 |
| Group: Documentation/Other | Build host: build30 |
| Size: 14586463 | Source RPM: otrs-2.4.9-0.5.1.src.rpm |
| Packager: http://bugs.opensuse.org | |
| Url: http://otrs.org/ | |
| Summary: OTRS Documentation | |
This package contains the README, Changes and docs for OTRS Authors list: see CREDITS
AGPLv3
* Sat May 07 2011 chris@computersalat.de
- fix for bnc#692384
o OSA-2011-01, http://otrs.org/advisory/OSA-2011-01-en/
* Tue Dec 14 2010 chris@computersalat.de
- update to 2.4.9
- 2010-09-30 Fixed bug#6016 - AgentTicketZoom is vunerable to XSS
attacks from HTML e-mails. (OSA-2010-03)
- 2010-09-22 Fixed bug#5903 - E-mail notification links don't
contain <a href... tags.
- 2010-09-29 Fixed bug#6030 - Event notifications get's fired
several times on event "TicketFreeTextUpdate".
- 2010-09-22 Fixed bug#5941 - Error in Apache log when no tickets
and/or customers in dashboard.
- 2010-09-14 Fixed bug#5541 - Dashboard Chart generates error in
webserver log.
- 2010-09-09 Fixed bug#5462 -
Kernel::System::Ticket::TicketEscalationIndexBuild() does not
invalidate the cache.
- (2010/08/27) Fixed bug#5667 - Rich Text is not working in ipad.
It's not possible to add a note or close a ticket.
- (2010/08/25) Fixed bug#5266 - Ticket Zoom shows wrong html
content if there is no text but two html attachments in there.
- update OTRS::ITSM to Version 2.1.1
o updated ZZZAuto.pm, README.{de,en}
- License is AGPLv3
* Mon Dec 13 2010 chris@computersalat.de
- fix for bnc#640830
o OSA-2010-02
- submit to openSUSE:11.3:Update:Test
* Fri Oct 22 2010 nix@opensuse.org
- Remove comparison of %suse_version against suse releases that are
no longer in maintenance.
* Wed Sep 29 2010 nix@opensuse.org
- update to version 2.4.8
- (2010/08/20) Fixed bug#5742 - Outgoing email link detection does not work properly.
- (2010/08/18) Fixed bug#5444 - TicketZoom mask vulnerable to XSS.
- (2010/08/09) Fixed bug#5698 - Ticket Assignment includes '(' character.
- (2010/07/20) Fixed bug#4483 - AgentTicketActions, set radio button when select
old/ new owner are selected, fix wrong javascript behavior.
- (2010/07/15) Fixed bug#5416 - AgentTicketMove does not support Pending Date.
- (2010/07/15) Fixed bug#5556 - Broken unicode chars in CustomerUser selections.
- (2010/07/14) Fixed bug#5132 - New owner validation always ask to set a owner.
- (2010/07/13) Fixed bug#5210 - LinkQuote consumes all CPU memory when processing a
large amount of data.
- (2010/07/13) Fixed bug#5550 - Broken linebreaks in textareas of Google Chrome.
- (2010/07/07) Fixed bug#5541 - Dashboard Chart generates error in webserver log.
- (2010/07/01) Fixed bug#5512 - Bulk Action No Access is displayed incorrectly.
- (2010/06/25) Updated Danish translation, thanks to Jesper Rønnov,
Faaborg-Midtfyn Kommune!
- (2010/06/24) Fixed bug#5445 - Reflected XSS vulnerability.
- (2010/06/16) Fixed bug#5488 - AutoPriorityIncrease runs into failures.
- (2010/06/16) Fixed bug#5478 - Web Installer has 'editable' license text.
- (2010/05/31) Fixed bug#5385 - Queue name is not used in signature on ticket
creation.
- (2010/05/28) Fixed bug#5235 - Link in response not shown as link.
- (2010/05/28) Added PNG version of data model in doc directory.
- (2010/05/28) Fixed bug#5395 - Function $LanguageObject->Time() can't process
seconds.
- (2010/05/25) Fixed bug#5397 - Response not converted to Ascii when Rich Text
Editor is disabled.
- (2010/05/24) Fixed bug#5383 - Fckeditor localization not working for some
languages such as Brazilian Portuguese.
- (2010/05/07) Fixed bug#5336 - Also set execute bit on scripts/tools.
- (2010/04/30) Make it possible to use a version argument with bin/opm.pl.
- (2010/04/21) Fixed bug#5266 - Ticket Zoom shows wrong html content if there
is no text but two html attachments in there.
- (2010/04/15) Fixed bug#5242 - Newlines are not displayed in html notification
mails on Lotus Notes
- (2010/04/14) Fixed bug#4999 - Cache for customer user is not refreshed when
a preference is updated.
- (2010/04/13) Fixed bug#5152 - responsible_user_id in ticket table is wrong in
otrs-database.dia.
- (2010/04/12) Fixed bug#5108 - The RSS date was not displayed correctly.
- (2010/04/12) Fixed bug#5112 - Redirecting to a valid screen after unsubscribing
from a ticket where the agent does not have permissions on the queue.
- (2010/04/06) Fixed bug#4986 - There is no activate/deactivate check for
Graphsize menu when the page loads in Stats Definition
- (2010/04/01) Fixed bug#4786 - AgentTicketCompose ONLY: Defining a next state,
then adding and attachment, resets the next state upon screen refresh.
- (2010/03/29) Improved handling of the StateType attribute of
StateGetStatesByType() in Kernel/System/State.pm.
- (2010/03/24) Fixed bug#5164 - Pending time not working if agent as an other
timezone.
- (2010/03/19) Fixed bug#5094 - Bulk pending date/time do not get applied to
tickets.
- (2010/03/18) Updated Ukrainian language translation, thanks to Belskii Artem!
- (2010/03/10) Fixed bug#4416 - Merge: whitespace before ticketnumber is not
removed.
- (2010/03/09) Fixed bug#5085 - Wrong colours codes in Stats::Graph::dclrs
- (2010/03/08) Fixed bug#5102 - Notification sent to OTRS instead of Customer
- (2010/03/04) Fixed bug#5044 - Missing translation in ticket history after
responsible update.
- (2010/03/02) Updated Czech translation, thanks to O2BS.com, s r.o. Jakub Hanus!
- (2010/02/26) Fixed bug#4137 - Follow ups to internal forwarded message marked
as customer reply.
- (2010/02/23) Updated pt_BR translation file, thanks to Fabricio Luiz Machado!
- (2010/02/22) Fixed bug#5020 - Framework version for stats export is outdated.
- (2010/02/18) Fixed bug#4969 - Event Based Notification: Body Match field
displays Subject Match value.
- (2010/02/16) Fixed bug#4967 - Can't locate object method "new" via package
error when using Perl 5.10.1.
- (2010/02/15) Fixed bug#4977 - mod_perl is not used in fedora with RPM.
- (2010/02/12) Fixed bug#4936 - Kernel::System::Main::FileWrite has race condition.
- (2010/02/11) Fixed bug#4442 - Customer search fails when there is a space
in the name.
- (2010/02/11) Fixed bug#4822 - No fulltext search with more then one word
for FAQ.
- (2010/02/10) Fixed bug#4889 - Inline images from Lotus Notes are not
displayed in ticket zoom.
- (2010/02/09) Fixed bug#4658 - Cannot delete attachment from AdminAttachment
interface
- Recommend a few optional dependencies
* Thu Jun 10 2010 chris@computersalat.de
- update to Version 2.4.7
- (2010/02/04) Fixed SQL quoting issue (see also
http://otrs.org/advisory/OSA-2010-01-en/).
- (2010/02/03) Fixed bug#4937 - Accounted time per article is not
displayed in PDF print.
- (2010/02/03) Fixed bug#4848 - Issue with TicketOverView object
(does not show all tickets when moving through list)
- (2010/02/02) Fixed issue with migrating Customer Queue
notifications to Event Based when upgrading OTRS 2.3 > 2.4.
- (2010/02/01) Fixed bug#4393 - AgentTicketQueue - Small view takes
long to load. -> New solution with own config option for each
view mode (S/M/L)
Admin -> SysConfig -> Ticket -> Frontend::Agent::TicketOverview.
- (2010/01/25) Fixed bug#4818 - Removed inline image of forwarded
message gets still included.
- (2010/01/20) Fixed bug#4780 - Adding groups to a CustomerUser
fails, adding CustomerUsers to a group works.
- (2010/01/20) Fixed bug#4486 - Some preferences displayed in
AdminUser are not correct.
- (2010/01/18) Fixed bug#4770 - Attachments are stripped/not
shown from outgoing emails in some scenarios with ms exchange.
- (2010/01/15) Fixed bug#4735 - TicketFreeTime search in Customer
frontend does not work as expected
- (2010/01/15) Fixed bug#4758 - Dashboard RSS feeds doesn't display
XML encoded entities correctly.
- (2010/01/13) Fixed bug#4754 - Multiple tickets with a huge
POP3 Mailbox - more then 2000 email in the box
("Deep recursion on subroutine").
- (2010/01/13) Fixed bug#4713 - In ticket overview, after adding
view=30 - no tickets are visible.
- (2010/01/12) Upgrade of cpan Net::IMAP::Simple from 1.17 to 1.1910
- removed obsolete nochown patch
- fixed deps
o mysql > Recommends
- rpmlint
o reworked init patch
- mysql > Should-Start
- added missing Short-Description
o spec
- wrong-file-end-of-line-encoding
- added BuildReq dos2unix
o rpmlintrc
- non-executable-script
- hidden-file-or-dir
- update OTRS::ITSM to Version 2.0.2
- updated SOURCES
o ZZZAuto.pm
- fix update of ZZZAuto.pm
o remove noreplace
* Thu Jun 10 2010 chris@computersalat.de
- bnc#613158 - nothing provides perl-Msql-Mysql-modules
o fixed deps perl-Msql-Mysql-modules > perl-DBD-mysql
* Mon Feb 01 2010 chris@computersalat.de
- update to Version 2.4.6
o Bug# 4433 - When composing an email answer, StateDefault is
ignored but first available state is used.
o Bug# 4584 - Auto response did not use defined 'From' address,
but instead the queue address.
o Bug# 4551 - GenericAgent appends leading zeros to months for
dates in search criteria when TimeInputFormat is set to
"Input" when editing GenericAgent jobs.
o Bug# 4435 - In-line images in quoted replies break in some
scenarios like AgentTicketCompose and AgentTicketForward.
o Bug# 4486 - Language and Out-of-Office information displayed
in the admin interface for user management were not correct
(but in the user preferences this worked fine).
o Bug# 4482 - Owner update is possible without selecting a new owner.
o Bug# 4246 - Response Templates fail to populate when original
emails had <body> tags spanning more than one line, for
instance from Windows Mail clients.
o Bug# 4613 - Umlauts in notification messages and e-mail
answers were replaced with "?" when using ArticleStorageFS
config option as attachment storage backend.
o Bug# 4498 - Rich Text Editor places whitespace in front
of lines in plain text email body.
o Bug# 4128 - Signature line breaks are stripped in E-mail
ticket if the Rich Text Editor is disabled.
o Bug# 4319 - After upgrade to 2.4, when composing an answer
to old tickets the text 'No quotable message' appeared
instead of the old message text.
o Bug# 4464 - Spell checker (WYSIWYG + ispell) can't check
text if it contains http:// links.
o Bug# 4454 - scripts/restore.pl threw EncodeObject error
and failed to work.
o Bug# 4232 - Spell checker in Customer Interface gives
"AgentSpelling not registered" error message.
o Bug# 4704 - Package Manager: upload install fails with
"Message: Need ContentType!" when using Google Chrome browser.
o Bug# 4597 - Unnecessary slash in download links throws web
server errors when accessing some links in AgentTicketZoom
on Microsoft IIS webservers.
o Bug# 4361 - Umlauts in Dashboard do not display correctly
after refresh on a non-Unicode database.
o Bug# 4781 - LDAP auth with "umlaut" not possible with OTRS
in iso-8859-1 and utf-8 ldap directory, causing "No UserID
found"-messages when logging in.
- update OTRS::ITSM to Version 1.3.2
- updated SOURCES
o itsm.README.{en,de}
o ZZZAuto.pm
- some spec fixes
* Thu Sep 03 2009 chris@computersalat.de
- cleanup spec
o removed #---------
o removed rel, pid
o fixed patch naming
o fixed user/group check -> getent
o fixed clean section
o fixed PreReq
- rpmlint stuff
o added rpmlintrc
* non-etc-or-var-file-marked-as-conffile
o split up pkg
* added doc
- reworked init patch
o no-reload-entry
* Sun Mar 15 2009 chris@computersalat.de
- Update to new Version 2.3.4
o a lot of fixes, please see CHANGES file
o itsm.README.de
o itsm.README.en
- added OTRS::ITSM 1.2.3 modules
o added ZZZAuto.pm to be able to install ITSM modules via local repo
see itsm.README for more info
o added apache2 restart
- new nochown patch
- renamed otrs-init.diff to otrs-init.patch
- apache2-httpd-new.include.conf is now installed as
/etc/apache2/conf.d/otrs.conf
- some rpmlint stuff
/usr/share/doc/packages/otrs-doc /usr/share/doc/packages/otrs-doc/CHANGES /usr/share/doc/packages/otrs-doc/COPYING /usr/share/doc/packages/otrs-doc/COPYING-Third-Party /usr/share/doc/packages/otrs-doc/CREDITS /usr/share/doc/packages/otrs-doc/INSTALL /usr/share/doc/packages/otrs-doc/README /usr/share/doc/packages/otrs-doc/README.SUSE.de /usr/share/doc/packages/otrs-doc/README.SUSE.en /usr/share/doc/packages/otrs-doc/README.database /usr/share/doc/packages/otrs-doc/README.itsm.SUSE.de /usr/share/doc/packages/otrs-doc/README.itsm.SUSE.en /usr/share/doc/packages/otrs-doc/README.webserver /usr/share/doc/packages/otrs-doc/TODO /usr/share/doc/packages/otrs-doc/UPGRADING /usr/share/doc/packages/otrs-doc/apache2-httpd-new.include.conf /usr/share/doc/packages/otrs-doc/doc /usr/share/doc/packages/otrs-doc/doc/X-OTRS-Headers.txt /usr/share/doc/packages/otrs-doc/doc/manual /usr/share/doc/packages/otrs-doc/doc/manual/de /usr/share/doc/packages/otrs-doc/doc/manual/de/otrs_admin_book.pdf /usr/share/doc/packages/otrs-doc/doc/manual/en /usr/share/doc/packages/otrs-doc/doc/manual/en/otrs_admin_book.pdf /usr/share/doc/packages/otrs-doc/doc/otrs-database.dia /usr/share/doc/packages/otrs-doc/doc/otrs-database.png /usr/share/doc/packages/otrs-doc/doc/sample_mails /usr/share/doc/packages/otrs-doc/doc/test-email-1.box /usr/share/doc/packages/otrs-doc/doc/test-email-10-ks_c_5601-1987.box /usr/share/doc/packages/otrs-doc/doc/test-email-2.box /usr/share/doc/packages/otrs-doc/doc/test-email-3.box /usr/share/doc/packages/otrs-doc/doc/test-email-4-html.box /usr/share/doc/packages/otrs-doc/doc/test-email-5-iso-8859-1.box /usr/share/doc/packages/otrs-doc/doc/test-email-6-euro-utf-8.box /usr/share/doc/packages/otrs-doc/doc/test-email-7-euro-iso-8859-15.box /usr/share/doc/packages/otrs-doc/doc/test-email-8-bulgarian-cp1251.box /usr/share/doc/packages/otrs-doc/doc/test-email-9-html-multicharset.box
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